- Description
- Shipping & Return
Before You Buy:
This product is a 3D printed item, crafted using PLA or PETG filament, known for its rigid and brittle characteristics. To facilitate opening, the product is designed as a semi-enclosure. When opening, please be cautious and pry open both upper and lower sides gently. Take it slowly and handle with care.
Attention:
- There may be a slot for the camera due to the printing process.
- The silver color is of silk material; due to the printing process, the pattern may not be uniformly colored throughout.
All of the above are considered normal phenomena.
Returns Policy
◆Defective Products: If you receive a defective product, please contact our customer support team at [email protected] within 7 days of purchase to arrange for a return, exchange, or refund. Shelflit will cover all costs associated with a defective product. Our policy lasts 7 days. If 7 days have gone by since you receiving the product, we are sorry to can’t offer you a refund or exchange.
◆General Returns: Shelflit accepts returns for most products within 7 days of the purchase date. To be eligible for a return, the product must be in its original condition, unused, and in the original packaging. The customer should to pay return shipping for the item(s).
2. Refund Process ◆Refund Method: Refunds will be issued to the original payment method used during the purchase.
◆Processing Time: Please allow up to 7 business days for the refund to be processed after we receive the returned product. The time it takes for the refund to reflect on your account may vary depending on your payment provider.